IT Help Desk

Something broken? Tell us.

Submit a ticket and it goes straight into the IT queue. No login, no forwarding chain.

Urgent or security-related?

If something is actively broken for the whole company, or you think you've been phished, clicked a bad link, or lost a device — don't wait on a ticket. Reach us directly.

Urgent: 910-420-0009

What Happens Next

From ticket to fixed

Four steps, and you'll hear from us at each one.

Submit

Fill out the form. Tell us what broke and what you were doing.

Triaged

We categorise it, set a priority, and assign it to whoever owns that system.

Worked

We fix it, or tell you what we need from you to fix it.

Resolved

You confirm it's sorted and we close the ticket.

Get in Touch

Reach IT

A ticket is the fastest route — it lands in the queue and gets a number. For anything urgent, see above.

IT Help Desk

Questions, or following up on a ticket you already filed

it@druther.homes